Before finding the support team you should check and fix some general issues and maybe you can.
Fire stick has no internet connection.
Click the menu button 3 horizontal lines to forget network.
Without one your options are very limited and you won t really be able to enjoy most of the features this little device has to offer.
If your tv has an open usb port you can plug it into the tv directly instead of using the included adapter.
If you have frozen issue with your fire stick read our fire stick frozen guide.
Enter password if required.
Make sure the fire stick s micro usb power cord is plugged into the fire stick and the other end of the usb cord is attached to the included power adapter and plugged into an open power outlet.
The amazon fire tv stick is an extremely handy and highly portable device for getting streaming content on any television.
With your smart phone you can control your fire tv stick and connect to a new wi fi.
Unfortunately though it couldn t reach the internet.
If your amazon fire tv is connected but has no access to the internet so there is just one solution for all these problems.
Let s start why this happens.
We ll show you how to connect a fire tv stick without remote to wi fi if you lost your fire tv remote and don t want to buy.
Choose your preferred network.
Fire stick is connected to wifi with no internet connection try going into the ht2000w s wifi settings and changing the wpa2 security method and select the only other method of wpa wpa2.
Each amazon fire stick product requires an internet connection which you connect to via wi fi or in the case of the amazon fire tv an ethernet cable.
In this scenario i would usually walk over to my modem and router and reset the both of them.
The device connects to your tv through its.
I did this and noticed that the device was connected to wi fi with a strong signal.
Once you own one the only other thing you need is a wireless internet connection and a television with an hdmi port.
Connect the fire stick to power.
Fire stick won t connect to wi fi without remote.
Go to settings on fire tv stick.
Problem 5 amazon fire stick keeps losing internet connection.
This might be more compatible with the wifi hardware built in to the firestick.
This time was different.
The fire tv stick is designed to work with an internet connection.
Now that the network has been forgotten re choose your preferred network and connect.
The fire stick prompted me to check the network settings.